Terms of Service - SyncMind

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Welcome to SyncMind! These Terms of Service ("Terms") govern your use of our AI-powered pre-sales delivery platform. By accessing or using our services, you agree to be bound by these Terms.

1. Service Description

SyncMind is an AI-powered pre-sales delivery engine that helps users quickly generate interactive product demos and sales presentations. Our services include but are not limited to:

AI-assisted requirement analysis and solution generation
Interactive demo creation and management
Multiple AI model support
Team collaboration features
Code export and deployment

2. Account Registration

Using our services requires creating an account:

You must provide accurate, complete, and current registration information
You are responsible for maintaining the confidentiality of your account password
You are responsible for all activities that occur under your account
Please notify us immediately if you discover any unauthorized use
You must be at least 18 years old or the legal age in your jurisdiction to use our services

3. Usage Rules

When using our services, you agree to:

Permitted Use

Use the service only for lawful purposes
Comply with all applicable laws and regulations
Respect the rights of other users and our employees

Prohibited Use

You may not:

Violate any laws or regulations
Infringe on the intellectual property rights of others
Upload malicious code, viruses, or other harmful materials
Attempt unauthorized access to our systems or other users' accounts
Use automated means to access the service (unless explicitly permitted by us)
Interfere with or disrupt the integrity or performance of the service
Use the service for competitive purposes or reverse engineering

4. Intellectual Property

Our Intellectual Property

The SyncMind platform, software, trademarks, logos, and all related content are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works without our prior written consent.

Your Content

You retain all rights to content you upload to our service. By uploading content, you grant us a license to use, store, reproduce, and display that content as necessary to provide the service.

AI-Generated Content

Demos and code generated using our AI features belong to you. We do not claim ownership of AI-generated content, but may use it to improve our services (in anonymized and aggregated form).

5. Payment and Subscriptions

Pricing:We offer a free plan and paid subscription plans. Current pricing is displayed on our pricing page.
Payment:Paid subscriptions require a valid payment method. You authorize us to charge automatically according to your chosen billing cycle (monthly or annually).
Token Usage:Certain features are based on token consumption. Token usage and rates are displayed in your account dashboard. We offer a 60% platform subsidy during the early access period.
Refunds:Unless otherwise required by law or stated in our refund policy, subscription fees are non-refundable. You may cancel your subscription at any time, but fees already paid will not be refunded.
Price Changes:We reserve the right to modify pricing at any time. Price changes will take effect at the start of your next billing cycle.

6. Service Changes and Termination

We May

Modify, suspend, or terminate the service or any features at any time
Suspend or terminate your account if you violate these Terms
Terminate the service for any reason with prior notice

You May

Stop using the service at any time through your account settings
Request deletion of your account and data

7. Disclaimers and Limitation of Liability

Service Provided "As Is"

Our service is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

AI Accuracy

While we strive to provide accurate AI-generated content, we do not guarantee its complete accuracy, completeness, or suitability. You should review and verify all AI-generated content.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, or business interruption. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the event giving rise to the claim.

8. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@xiezi.tech
Last updated: January 2026